Activities

November 2009
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Outlook errors: Your mailbox has been deactivated

Today morning one of the user reported that they can’t send the email as they are getting messages from the server which states that ”

“We are contacting you in regards to an unusual activity that was identified in your mailbox. As a result, your mailbox has been deactivated. To restore your mailbox, you are required to extract and run the attached mailbox utility.
Best regards, mydomain.com technical support.”

This issue caused the users desktop were affected with some phishing virus. I changed the users email passwords,system password, removed the unwanted startup program and reboot.

Then done a virus definition update and full system scan.

-Enjoy

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